Faq

The shipping cost (4/5 working days) is 9.90€.
For orders over €29.90, shipping is free.
An e-mail will be sent by the courier with the link to be able to monitor the shipment

Yes, only for shipments to Italy. The cost of the cash on delivery is €5.00 and will be added to the cost of shipping.
Once you have selected this payment method, you can pay directly to the courier in cash or by bank check

Yes, once this payment method has been selected, an e-mail will be sent with the data to be able to make the bank transfer.

The data are:
Beneficiary: La Chiocciola s.r.l.
IBAN: IT34N0326822300052884831810
BIC: SELBIT2BXXX
Reason: Order Holder Surname — Purchase Code — Date Payment must be made within 7 days from the date of the order.

After that date, the order will be canceled after an informational call.
The product will be shipped as soon as we receive the total amount of the order credited to the bank

The courier will make two delivery attempts, leaving a message of non-collection with the details of the reference branch.
After that, we will receive the notification of the opening of the order stock, we will contact you to decide how to unblock the stock of the package.
If within 5 days from the notification of the opening of the stock there are no answers from the recipient of the order, the goods will be returned to the sender.
The new shipment will be borne by the customer.